Takealot
Takealot
Brand's performance
18.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.4%
Average Response Time
4.3%
Solution Rate
11.3%
Average Ratings
41.7%
Customer Retention Rate
44.8%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - 463924

Resolved
9/10
Thapelo
Thapelo filed the complaint
9 March 2024
I ordered this but I got got kids underwear please can I get why is that I didn't order what I received.
This complaint has a private attachment.
Incident date: 9 March 2024
Thapelo
10 March 2024
This is what I received
Thapelo
10 March 2024
This is what I received
Thapelo
Thapelo rated the brand
8 April 2024

Not that bad because everyone makes mistakes so I understand

This complaint was considered resolved.
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