Takealot
Takealot
Brand's performance
17.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
3.4%
Solution Rate
10.2%
Average Ratings
41.1%
Customer Retention Rate
42.9%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - [#28e-555-065f2] wrong sized received order number 89800018

No resolution
Shameema De Villiers
Shameema Villiers filed the complaint
6 July 2021
I received my order yesterday but the zip lock bag says XL which I ordered but on the rain suit itself when i took it out says M on the rain suit. I would like this rain suit to be exchanged soonest please as this was not my fault and it is needed asap.
Incident date: 6 July 2021
This complaint has been considered as not resolved.
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