Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
10.8%
Average Response Time
3.9%
Solution Rate
11.1%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - 114475854

No resolution
Gift
Gift filed the complaint
30 September 2022
I bought 12V 3528 RGB 5M LED Strip Light and
65W USB Type-C AC Adapter Charger for Dell , HP , Thinkpad , Chromebook on 28 September 2022, Wenesday. My order was scheduled to be deliverd by 30 September 202, Friday BETTWEN 08h00 and 17h00. By 17h00 it was not yet diliverd but when i log in on the portal is says the products were dilivered and signed by me but I did not sign anything and i never received any call from the takealot team.
This complaint has a private attachment.
Incident date: 30 September 2022
This complaint has been considered as not resolved.
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