Category ranking
- +27 87 362 8000
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12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001 - [email protected]
Takealot - 10 weeks and 50 calls and no one able to resolve my lost item
No resolution
10/10
Gerhard Klerk filed the complaint
22 September 2022
I spent the last 10 weeks speaking to many people at Takealot to get my R6000 item returned to me which never happened!!
I told Takealot I don't want the item back anymore because it took 10 weeks to get sorted out and I just want my account credited, and today they asked me for my address because now they are refusing to pay me for the damage caused in stress, anxiety and many phone calls without anyone able to assist me to get this resolved.
I told Takealot I don't want the item back anymore because it took 10 weeks to get sorted out and I just want my account credited, and today they asked me for my address because now they are refusing to pay me for the damage caused in stress, anxiety and many phone calls without anyone able to assist me to get this resolved.
Incident date: 22 September 2022
Gerhard Klerk rated the brand
1 December 2022
They refunded me which I appreciate
Would you buy again? Yes
10/10
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