Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.9%
Average Response Time
2.6%
Solution Rate
12.2%
Average Ratings
40.9%
Customer Retention Rate
63.6%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Second hand

Resolved
1/10
Aletta Short
Aletta Short filed the complaint
9 December 2022
i ordered a robot vacuum cleaner what came just now only to find out it is second hand and already been used
Incident date: 8 December 2022
Aletta Short
Aletta Short rated the brand
14 December 2022

Secondhand robots vacuum cleaner full of dirt and hair. Really. i received my refund and now i can close this episode as well. no business in future with takealot again There are other online businesses as well who provide better services

This complaint was considered resolved.
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