Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
10.6%
Average Response Time
2%
Solution Rate
11.3%
Average Ratings
53.6%
Customer Retention Rate
57.1%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Order being delayed

No resolution
5/10
Petronella Mabunda
Petronella Mabunda filed the complaint
14 October 2022
I placed an order on the 23rd or 24 of September, I was told that my order will be delivered on the 5th of October, but I waited the whole week, they kept on saying it's delayed. Until now, I still haven't received my order yet and I've learned that it's been canceled.
Incident date: 14 October 2022
Petronella Mabunda
Petronella Mabunda rated the brand
23 December 2022

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