TAAG (Angola Airlines)
TAAG (Angola Airlines)
Airlines
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Airlines
1 Fly Safair 6.3
2 TAAG (Angola Airlines) 1.5
3 FlySafair N/A
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TAAG (Angola Airlines) - Non refund of airline tickects

No resolution
Tony
Tony filed the complaint
30 March 2022
Taag confirmed in September 2021 that they would refund my tickets and it would take anything between 12 and 24 weeks. It is now 29 weeks on and still NO refund or any further correspondence. They have had my money since 7th February 2020. Who or where can I go for help?
Incident date: 30 March 2022
This complaint has been considered as not resolved.
Complaint #109622
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