Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

Mobile and Fixed Telecommunications

1 Metrofibre 30

2 Mondo 21.5

3 MTN 18.6

...

Supersonic1.5

MTN

0861 787 377
Building 15,
Constantia Office Park
c/o 14th Avenue and Hendrik Potgieter
Weltevredenpark
Roodepoort, Gauteng
[email protected]

Is this your company? Click here

Supersonic - Watsup

IvorDyason filed the complaint

5 January 2023

The watsup communication of Supersonic truly Suck big time i sometimes wait for a day before getting any reply as if anybody can afford to sit with a phone in his hand being promised a agent will be with you shortly
I'm sure a compony like this should care about their clients and respond promptly

Incident date: 3 January 2023

This complaint has been considered as not resolved.

Comments

This complaint has no comments yet.

To leave your comment you must sign in.

Similar complaints

14 October 2024

Supersonic - Pathetic customer service with supersonic

Hi there, I recently signed up with supersonic with vumatel fibre. My internet was…

Supersonic - Supersonic support non existing

I'm trying to get hold of Supersonic support via any of the published methods but…

26 September 2024

Supersonic - Can't contact them at all

I have a dispute on the amount they claim is outstanding