Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

Mobile and Fixed Telecommunications

1 Metrofibre 30

2 Mondo 21.5

3 MTN 18.6

...

Supersonic1.5

MTN

0861 787 377
Building 15,
Constantia Office Park
c/o 14th Avenue and Hendrik Potgieter
Weltevredenpark
Roodepoort, Gauteng
[email protected]

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Supersonic - Very slow down load speed

Cynthia Sinclair filed the complaint

29 October 2022

Later download speed has been 2.4 mpc. Unacceptable. I cannot download anything under 15 minutes. I used to get faster download speeds even after 12pm very bad. I am so dissatisfied Emails with attachments won't send they just sit there in the outbox

Incident date: 29 October 2022

This complaint has been considered as not resolved.

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