Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.7%
Average Response Time
1.5%
Solution Rate
9.1%
Average Ratings
30%
Customer Retention Rate
50%
MTN
  • 0861 787 377
  • Building 15,
    Constantia Office Park
    c/o 14th Avenue and Hendrik Potgieter
    Weltevredenpark
    Roodepoort, Gauteng
  • [email protected]
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Supersonic - Tired and fed up

Awaiting reply
Yasmin Khan
Yasmin Khan filed the complaint
25 March 2024
This company has been illegally debiting my account.We cancelled in the first month due to poor service and the first month was supposed to be free. The router was returned and I received no account from them.This was in 2020 and now in 2024 I am getting calls from debt collectors.
Incident date: 25 March 2024
Yasmin Khan
8 April 2024
Still getting calls from debt collectors and tried to explain but they still don't want to listen.It is like I am talking to a brick wall
Yasmin Khan
23 April 2024
Still being troubled.People refuse to listen.
Yasmin Khan
2 July 2024
Still no response from Supersonic
Yasmin Khan
17 July 2024
This company hounds you. No work ethic
Yasmin Khan
Yasmin Khan is awaiting brand resolution
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