Is the brand Supersonic trustworthy?

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

0%

Customer Retention Rate

100%

Category ranking

Mobile and Fixed Telecommunications

1 Metrofibre 30

2 Mondo 21.5

3 Rain mobile 12.3

...

Supersonic10

MTN

0861 787 377
Building 15,
Constantia Office Park
c/o 14th Avenue and Hendrik Potgieter
Weltevredenpark
Roodepoort, Gauteng
[email protected]

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Supersonic - Theft

Eraine filed the complaint

28 September 2021

After receiving a phone call and given the amount for collection of router R250.00 for cancellation of wi-fi. I received a statement. The statement has recall payment of R250.00 + an amount of R799.01 for wi-fi for the month of October. How can I pay for an account that has been cancelled after a month of notification. Cancelled 26th August 2021 was accepted by Supersonic. This is called theft.

Incident date: 28 September 2021

Eraine rated the brand

27 October 2021

My complaint has not being resolved. They have not contacted me what so ever.

Would you buy again? No

1/10

This complaint was considered resolved.

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