Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
MTN
  • 0861 787 377
  • Building 15,
    Constantia Office Park
    c/o 14th Avenue and Hendrik Potgieter
    Weltevredenpark
    Roodepoort, Gauteng
  • [email protected]
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Supersonic - Refund

No resolution
Goodman Siyamcela Tshaka
Goodman Tshaka filed the complaint
7 December 2023
Deeply hurt buy such a big company working wth MTN to be so unprofessional i have been trying to get back my refund of less than R700 after their product did not work i have been sent up and down trying to get back my refund and they are constantly desrespecting me at all costs I have had to use more money travelling to their office to get the matter resolved only to be met with more promises i urge anybody reading this to please call me with any legal advise i can get to suing these people i have all the communications snaps of the way they operate and proof of how i was at the MTN ofice during a Christmas party and nobody could help me instead i was fed more lies it has been 3 months please help m,e anybody with legal advise i am tired and disgusted
Incident date: 7 December 2023
This complaint has been considered as not resolved.
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