Brand's performance
14.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.3%
Average Response Time
1.7%
Solution Rate
9.1%
Average Ratings
22.5%
Customer Retention Rate
50%
Category ranking
MTN
  • 0861 787 377
  • Building 15,
    Constantia Office Park
    c/o 14th Avenue and Hendrik Potgieter
    Weltevredenpark
    Roodepoort, Gauteng
  • [email protected]
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Supersonic - No service or just even a responce

No resolution
William Holliday
William Holliday filed the complaint
10 December 2021
4 days without internet and no responses for tickets logged. Nothing. flat out ignore. But very fast to take your MONEY. Can't even phone them. Their phones are worse than their service
Incident date: 7 December 2021
This complaint has been considered as not resolved.
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