Supersonic
Supersonic
Mobile and Fixed Telecommunications
Brand's performance
14.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.7%
Average Response Time
1.3%
Solution Rate
8.3%
Average Ratings
30%
Customer Retention Rate
50%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mweb 22.5
3 Mondo 21.5
...
Supersonic14.5
MTN
  • 0861 787 377
  • Building 15,
    Constantia Office Park
    c/o 14th Avenue and Hendrik Potgieter
    Weltevredenpark
    Roodepoort, Gauteng
  • [email protected]
Is this your company? Click here

Supersonic - No feedback or assistance

No resolution
Jacques Venter
Jacques Venter filed the complaint
9 January 2023
No connection to slow connection, require login details to check ports thats closed on the router. We have not recieved any feedback nor assistance regarding this issue since the 20th of December.
Incident date: 9 January 2023
This complaint has been considered as not resolved.
Complaint #245623
186 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Owen Leatherby
Owen Leatherby
26 September 2024
Supersonic - Can't contact them at all

I have a dispute on the amount they claim is outstanding

Awaiting reply
Daniel Verwey
Daniel Verwey
16 September 2024
Supersonic - Rubbish

Resolved a payment issue months ago. On a Sunday they cut me off citing payment…

Awaiting reply
Yolande
Yolande
10 September 2024
Supersonic - Disgrace

I will not recommend anyone to use Supersonic, which is sad as their data is the…

Awaiting reply

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.