Brand's performance
14.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.7%
Average Response Time
1.3%
Solution Rate
8.3%
Average Ratings
30%
Customer Retention Rate
50%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mweb 22.5
3 Mondo 21.5
...
Supersonic14.5
MTN
  • 0861 787 377
  • Building 15,
    Constantia Office Park
    c/o 14th Avenue and Hendrik Potgieter
    Weltevredenpark
    Roodepoort, Gauteng
  • [email protected]
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Supersonic - No feedback or assistance

No resolution
Jacques Venter
Jacques Venter filed the complaint
9 January 2023
No connection to slow connection, require login details to check ports thats closed on the router. We have not recieved any feedback nor assistance regarding this issue since the 20th of December.
Incident date: 9 January 2023
This complaint has been considered as not resolved.
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