Is the brand Supersonic trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 Rain mobile 12.2
...
Supersonic1.5
MTN
  • 0861 787 377
  • Building 15,
    Constantia Office Park
    c/o 14th Avenue and Hendrik Potgieter
    Weltevredenpark
    Roodepoort, Gauteng
  • [email protected]
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Is the brand Supersonic trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%

What are consumers saying about the brand Supersonic?

The brand Supersonic (MTN) has been on Complaints Book since 2021, under the category Mobile and Fixed Telecommunications.

Brand presence 05-05-2021
No. of complaints 58
Reach 88.8 thousand

It has a Satisfaction Index of 1.5 out of 100, considered Unsatisfactory, based on consumer evaluations.

Regarding the main satisfaction indicators, on average, the brand Supersonic responds to consumers in 0 days and resolves 0 out of every 10 complaints. Consumers rate the brand Supersonic with a score of 1 out of 10 and 0 out of 10 say they would do business again with the brand.

Awards and distinctions for the brand Supersonic

On Complaints Book, there are three distinctions available: Brand of the Month, Recommended Brand badge, and Recommended Brand award.

Currently, the brand Supersonic has no distinctions on the platform.

Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 Rain mobile 12.2
...
Supersonic1.5

How to contact the brand Supersonic?

You can contact the brand by phone (0861 787 377), via email [email protected], or at the following address: Building 15, Constantia Office Park c/o 14th Avenue and Hendrik Potgieter Weltevredenpark Roodepoort, Gauteng

Reputation History of the brand Supersonic

See the reputation history of the brand Supersonic, its Satisfaction Index and key indicators regarding its relationship with consumers.

Satisfaction Index Evolution in the last 12 months

How is the Satisfaction Index of the brand Supersonic calculated?

Currently, the brand Supersonic has a Satisfaction Index of 1.5 out of 100.

This score is based on several indicators reflecting the brand's performance in handling complaints and providing customer support on the platform:

  • Response rate: 0%
  • Average response time: 0%
  • Resolution rate: 0%
  • Average rating: 10%
  • Retention rate: 0%

These indicators offer an overall view of how Supersonic responds to and supports its consumers on Complaints Book.

What is a brand's Satisfaction Index on Complaints Book?

The Satisfaction Index objectively expresses the performance of the brand Supersonic on Complaints Book, based on consumer interactions through complaints.

Good brand performance improves the Satisfaction Index.

How can I ensure this information is reliable?

The reliability of the Satisfaction Index is a top concern for us. We ensure maximum transparency and security by recording this information openly.

Below is the record history of this information.

Date SI
Monday, 07 July 2025 - 22:55 1.5
Monday, 07 July 2025 - 06:50 1.5
Sunday, 06 July 2025 - 14:45 1.5
Saturday, 05 July 2025 - 22:40 1.5
Saturday, 05 July 2025 - 06:35 1.5
Friday, 04 July 2025 - 14:30 1.5
Thursday, 03 July 2025 - 22:25 1.5
Thursday, 03 July 2025 - 06:20 1.5
Wednesday, 02 July 2025 - 14:15 1.5
Tuesday, 01 July 2025 - 22:10 1.5