Superbalist
Superbalist
Brand's performance
48.3
/100
Average
Average
Satisfaction Index over the past 12 months.
Response Rate
50%
Average Response Time
15%
Solution Rate
50%
Average Ratings
40%
Customer Retention Rate
100%
Category ranking
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Superbalist - Refund

Resolved
Nhlamulo Mnisi
Nhlamulo Mnisi filed the complaint
22 December 2023
I have not received my refund after returning an item from Superbalist on the 28th of November 2023. Today it is the 22nd of December 2023 and I still my refund is not reflecting on my site.
Incident date: 22 December 2023
This complaint was considered resolved.
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