Superbalist
Superbalist
Online Business
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Online Business
1 Takealot 18.1
2 NetFlorist 10
3 Jewlify 10
...
Superbalist10
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Superbalist - Incomplete order and no response

No resolution
Marcelle Retief
Marcelle Retief filed the complaint
19 June 2021
I ordered 12 items from Superbalist, they only send 6 and notified me that my order is completed and successfully collected. A couple of thousand rand worth of items just haven’t been send. The support call centre is not working and there is no interest in responding on my emails.
Incident date: 19 June 2021
This complaint has been considered as not resolved.
Complaint #26721
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