How to make a complaint on Complaints Book?

Name: Sun CIty
Rating: 10.0

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Sun CIty | Complaints Book

Brand's performance

10.0

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

Customer Retention Rate

100%

Category ranking

Hotels

1 Southern Sun 27.5

2 Sun CIty 10

3 Bonne Esperance N/A

Sun International

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Bee

Featured

Sun CIty - Demise of sun city

I am extremely disappointed in the attitude of security management at Sun City. I was assaulted by a guest at the Cabanas Restaurant. Security promised to evict the guest. I have just found out that the guest was never evicted. What happened to the no…

No resolution

Last activity

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