Brand's performance
5.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
1.3%
Solution Rate
6.3%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 10
2 McDonalds 10
3 Pizza Hut 10
...
Steers5.4
Eating and dining
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Steers - Wrong order

No resolution
1/10
Johannes Breytenbach
Johannes Breytenbach filed the complaint
25 August 2021
I ordered a burger wacky Wednesday buy one get one today at Steers Durbanville.
I ordered both beef with cheese and paid for the cheese extra. What I got was two burgers with chicken and NO cheese.
Incident date: 25 August 2021
Johannes Breytenbach
Johannes Breytenbach rated the brand
28 October 2021

will not use them again

This complaint has been considered as not resolved.
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