Brand's performance
8.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
2%
Solution Rate
11.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Fishaways 12.8
2 Nando's 11.5
3 KFC 10.8
...
Steers8.4
Eating and dining
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Steers - Wicode vouchers

No resolution
Shane
Shane filed the complaint
18 August 2021
My voucher that I received from my bank was used on the steers app but I did not complete my order, when I tried to use it on a different order they say it is invalid, non of the workers would even try and help me
Incident date: 18 August 2021
This complaint has been considered as not resolved.
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