Brand's performance
7.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
1.8%
Solution Rate
9.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 11.5
2 McDonalds 10
3 Pizza Hut 10
...
Steers7.2
Eating and dining
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Steers - Unprofessional service

No resolution
Aggie
Aggie filed the complaint
27 December 2022
Steers Menlyn mall cashiers they have attitude, that girl told me to go look for a change for her after she gave me 20 cents for R4 .Is it customers responsibility to look for a change for cashiers ? I was asking my self that question ,she even told me that is not her fault that she doesn't have change I must go look for change
Incident date: 26 December 2022
This complaint has been considered as not resolved.
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