Brand's performance
5.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
1.3%
Solution Rate
6.3%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 10
2 McDonalds 10
3 Pizza Hut 10
...
Steers5.4
Eating and dining
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Steers - Unhappy customer

No resolution
Wendy Banda
Wendy Banda filed the complaint
28 October 2023
The chicken was verrry dry, burnt and did not even taste the flavor I ordered. My chips even worse they were as if they were left over night without being covered. I love steers but today I really felt like I waisted my money. Please do speak to the staff of Jabulani mall to pull up their socks as this is bad for such a big brand as steers.
Incident date: 28 October 2023
This complaint has been considered as not resolved.
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