Brand's performance
8.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
2.2%
Solution Rate
11.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 KFC 13.8
2 Fishaways 12.8
3 Nando's 11.5
...
Steers8.5
Eating and dining
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Steers - Under cooked food

No resolution
Magda Cloete
Magda Cloete filed the complaint
20 August 2022
The patty on my burger was under cooked
This complaint has a private attachment.
Incident date: 20 August 2022
This complaint has been considered as not resolved.
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