Brand's performance
8.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
2.2%
Solution Rate
11.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 KFC 15.2
2 Fishaways 12.8
...
Steers8.5
Eating and dining
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Steers - Rude and have been given the wrong order

No resolution
Joey Mathura
Joey Mathura filed the complaint
25 August 2021
I was given the wrong order and was delt by a rude woman named mbali from the call center that cut the call on me
This complaint has a private attachment.
Incident date: 25 August 2021
This complaint has been considered as not resolved.
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