Brand's performance
5.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
1.3%
Solution Rate
6.3%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 10
2 McDonalds 10
3 Pizza Hut 10
...
Steers5.4
Eating and dining
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Steers - Poor service

No resolution
Jason
Jason filed the complaint
23 November 2021
Poor service.

Please order online. didn't receive order..Phoned a number of times to check the order, and it was confirmed the order was received, however couldn't bother delivering or apologise if there is an issue.
NOTHING

Steers just lost another Customer.
Incident date: 23 November 2021
This complaint has been considered as not resolved.
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