Steers
Steers
Restaurants - Fast Food
Brand's performance
8.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
2%
Solution Rate
11.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Fishaways 12.8
2 Nando's 11.5
3 KFC 10.8
...
Steers8.4
Eating and dining
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Steers - Poor customer service

No resolution
Unathi
Unathi filed the complaint
15 September 2022
According to the trading hours Steer is supposed to open at 9. I get there at 9:08 and I'm told by a very rude Busi that they are still busy cleaning they will open at 9:30.
Incident date: 15 September 2022
This complaint has been considered as not resolved.
Complaint #181222
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