Steers
Steers
Restaurants - Fast Food
Brand's performance
7.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
1.8%
Solution Rate
9.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 11.5
2 McDonalds 10
3 Pizza Hut 10
...
Steers7.2
Eating and dining
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Steers - Online order not on system

No resolution
Lynndal
Lynndal filed the complaint
17 July 2024
I ordered food online, and I used a voucher to pay for the food. I got an order nr for food that had to be collected at 15:30. Upon arrival, there were no order nr on the Oudtshoorn branch system.

Now I want to know, where is my order and what happened to my voucher I used.
Incident date: 17 July 2024
This complaint has been considered as not resolved.
Complaint #505224
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