Brand's performance
7.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
1.8%
Solution Rate
9.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 11.5
2 McDonalds 10
3 Pizza Hut 10
...
Steers7.2
Eating and dining
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Steers - Oily chips

No resolution
Madelein Taljaard
Madelein Taljaard filed the complaint
15 June 2022
Just came back from Steers Glen Acres where I purchased a Brat Pack for my daughter. The chips in the Brat Pack was drenched in oil, completely inedible!! I have never received oily chips from Steers before, this was rather shocking
This complaint has a private attachment.
Incident date: 15 June 2022
This complaint has been considered as not resolved.
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