Brand's performance
5.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
1.3%
Solution Rate
6.3%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 10
2 McDonalds 10
3 Pizza Hut 10
...
Steers5.4
Eating and dining
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Steers - Incorrect order received

No resolution
Philipa Kealotswe
Philipa Kealotswe filed the complaint
26 August 2021
I ordered 2 King Bacon Burger Meals the beef patty burger had 2 patties and the other chicken patty burger only had 1 patty. Please may I have refund as I did not receive the correct order from Steers HoneyDew
Incident date: 26 August 2021
Philipa Kealotswe
2 September 2021
I am really disappointed that I did not receive a response
This complaint has been considered as not resolved.
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