Steers
Steers
Restaurants - Fast Food
Brand's performance
6.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.1%
Average Response Time
1.4%
Solution Rate
7.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 11.5
2 McDonalds 10
3 Pizza Hut 10
...
Steers6
Eating and dining
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Steers - Incomplete order

No resolution
1/10
Michael Matumba
Michael Matumba filed the complaint
28 September 2023
On the 25/09/2023 I ordered a king steer burger and chips. And I upsized the chips to cheese medium and added bacon bits. And wen they delivered the was no bacon bits on the chips and I complained on the app and I was told they’ll get back to me within 2 days and now it’s 3 days with no response.
This complaint has a private attachment.
Incident date: 25 September 2023
Michael Matumba
Michael Matumba rated the brand
24 November 2023

* FORBIDDEN *

This complaint has been considered as not resolved.
Complaint #375023
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