Brand's performance
5.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
1.3%
Solution Rate
6.3%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Nando's 10
2 McDonalds 10
3 Pizza Hut 10
...
Steers5.4
Eating and dining
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Steers - Birthday voucher

No resolution
Siyonela
Siyonela filed the complaint
14 December 2021
I do not understand why does Steers give away birthday vouchers then when you order the restaurant takes the order then 30 minutes later they tell you stories about the order. I feel this is useless I mean I never even asked for it but now I placed and order already when I have to collect I'm being told stories.
Incident date: 14 December 2021
This complaint has been considered as not resolved.
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