Steers
Steers
Restaurants - Fast Food
Brand's performance
8.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
2.2%
Solution Rate
11.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 KFC 13.8
2 Fishaways 12.8
3 Nando's 11.5
...
Steers8.5
Eating and dining
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Steers - Bad customer service

No resolution
Cynthia
Cynthia filed the complaint
27 April 2024
I placed and order at 17:36 , and they called me at 19:34 only to tell me that they won't be able to deliver because they are busy. I am disappointed.
Incident date: 27 April 2024
This complaint has been considered as not resolved.
Complaint #482424
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