Brand's performance
8.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
2%
Solution Rate
11.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Restaurants - Fast Food
1 Fishaways 11.7
2 Nando's 11.5
3 KFC 10.8
...
Steers8.4
Eating and dining
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Steers - #133922

No resolution
Relebohile
Relebohile filed the complaint
29 May 2022
I ordered two swirl choc dip ice creams from steers. One is the correct order and the other is not what I ordered. This is unacceptable because I ordered the same thing but received a different order. I am very disappointed
Incident date: 29 May 2022
This complaint has been considered as not resolved.
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