Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Retailers
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Sportscene - Unprofessional behaviour of employee

No resolution
1/10
Mmapaseka Lengoabala
Mmapaseka Lengoabala filed the complaint
20 September 2022
Today I went to sport scene goldfields mall , I had bad shopping experience.
The lady by the name of Retshidisitswe is very rude and has bad attitude which bring negative impression about you company.

Today I bought a dress and requested to make laybuy on some of items she told me that I have to add some items so that they can make R1000 , and told me that I have to start a quee afresh which I was confused but without any argument I did that .

While I was on the line she realised that I am the next customer that she must help , then she started doing very slow to avoid assisting me , then i got assisted by the other cashier next to her and the guy asked Retshidisitswe to assist me to make a payment while he was struggling of something which I don’t knw then Retshidisitswe replied by saying I’m busy , I stood there hoping that she will assist me after helping the customer instead she called next customer on the queue.
Incident date: 20 September 2022
Mmapaseka Lengoabala
Mmapaseka Lengoabala rated the brand
23 November 2022

They didn’t even bother to resolve

This complaint has been considered as not resolved.
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