Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Retailer
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Spar - Wrong pricing

No resolution
1/10
Jr
Jr filed the complaint
8 September 2023
There is a current special for rainbow chicken polony which I went there for and only to be told that head office made a mistake with the prices. The store manager by the name of Wessel was called but he said there is nothing he can do and I can take it further if that's what I want to do as I told him I would complain as it wasn't fair for me to get there and be told that they are sorry, I wanted to pay the price I saw on the pamphlet but apparently was told I can take it further if I wanted to, i am so disappointed, I wasn't our fault they made the error.
Incident date: 8 September 2023
Jr
Jr rated the brand
24 November 2023

Spar birch acres doesn't care about their consumers!

This complaint has been considered as not resolved.
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