Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Retailer
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Spar - Rude staffa nam

Awaiting reply
Crezelda Fleeurs
Crezelda Fleeurs filed the complaint
30 September 2024
On the 28th wentbto bergbron spar after been In a long standing line after seen I had only about 2iteks approaching the supervisor * FORBIDDEN * lady with glasses after just ask her in a nice manner if I can pay for the items her approach in inappropriate if they know that soar is so busy almost everyday did not seen the sign one till only open after 12 the way she spoke to me and I asked for the manager after I explained tk the manager with she did not listen shd rather just took the supervisor side and not even given a chance still she wants to argue with me I aso in retail for almost 48years that we will never treat a customer in a disrespectful way I think the store manager handle the situhation very bad she should had taken my number and would had approach me in a better way is it because if my colour that the manger handle the situation it's just so upsetting really
Incident date: 29 September 2024
Crezelda Fleeurs
Crezelda Fleeurs is awaiting for brand response
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