Out of nowhere I was stormed and surrounded by a group of aggressive staff one in particular with no control over the volume and tone of his voice and no concept of culture, business etiquette or competence in his job. As he will find out, he was falsely accusing me of something embarrassing and doing so in a very simplistic and unskilled way. I was uncomfortable with this guys aggression his encroachment on my personal space and his insistent intimidation. I don't know what I did wrong I did not speak to any other customers as I had huge headphones on my head, minding my own business... all this can obviously be seen on the stores security footage for the evening I assume...
This complaint has a private attachment.
Incident date: 9 December 2021
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