Spar - Cannot sign in on cellphone, application rejected
No resolution
9/10
navisos filed the complaint
25 March 2025
My registration on my cellphone for SPAR was rejected, they said I had registered.before under a different cellphone number.My old cellphone became defective, I no longer have it. The alternate number 0800-079-610 was given, but there was no answer. This is the fourth time I complained, but my complaints are simply disregarded.
Incident date: 25 March 2025
7 May 2025
Nothing was done so far
7 May 2025
Now it seems that SPAR rejected my application for a simple change.
This is how they care for their customer.
This is how they care for their customer.
navisos rated the brand
25 June 2025
Finally my complaint was resolved by a manager lady at the Durban headquarters of SPAR. She eliminated the unreasonable demand of referring to an earlier sign-on with a different cellphone number. Now I can (and did) sign up to SPAR on my cellphone and my present cellphone number was accepted as a valid one.
Would you buy again? Yes
9/10
Comments
Similar complaints
All my complaints about the same problem have so far been simply disregarded.
Why does SPAR ,management ignore complaints?
They do not respond to customer complains. They figure they can live with a few dissatisfied customers.
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