Brand's performance
16.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
30%
Customer Retention Rate
33.3%
Category ranking
Retailer
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Spar - Bought a fresh chicken that is off on two different occasions

No resolution
Trish
Trish filed the complaint
10 January 2022
Chicken off .second time experience on same product.
Incident date: 4 January 2022
This complaint has been considered as not resolved.
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