Somtaki Logistics
Somtaki Logistics
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Somtaki Logistics - Mis-lead

No resolution
Didintle
Didintle filed the complaint
4 August 2023
It was on the 26 when I was looking for a Truck to deliver my furniture from Cape Town to Johannesburg, then I was reffered to SOMTAKI from the lady that I know from Cape Town who was once helped by them . Then I Called SOMTAKI and ask for quotation which I got and arranged my furniture to be delivered to Johannesburg . I was told to pay 300 then the rest on the date of collection . SOMTAKI told me that my my delivery will be within 7 days which did not happen . They collection was made on the 5th of July 2023 and I paid the remaining balance which was R4000, I waited for 3 weeks with no communication regarding my delivery on the 21 July 2023 I received a call that my delivery will be Saturday but nothing happened and also no communication. Monday morning on the 24 July 2023 I received a text that they hijacked the truck in Pretoria which was a lie because I didn’t receive any case number or a proof of hijacked , again there was no communication for 2 a week only got delivery on the 1th of August at night and my staff was sort . 43 inch plasma Tver is cracked and also I didn’t get some of my belongings like grey sports bag , 2 refuse bag that has curtains inside also my dustbin.
This complaint has a private attachment.
Incident date: 30 June 2023
This complaint has been considered as not resolved.
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