Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

18.2%

Average Response Time

1.8%

Solution Rate

18.2%

Average Ratings

23.3%

Customer Retention Rate

0%

Category ranking

Marketplaces - Supermarkets and Shopping

1 Snatcher 14.7

2 Boxer N/A

010 020 1980
Unit A21, Kimbult Industrial Park, 9 Zeiss Road, Laser Park, Honeydew, Johannesburg, 2040
[email protected]

Is this your company? Click here

Snatcher - No response from them

Afrantha Jager filed the complaint

15 November 2023

They can not supply me with the item I purchase on the 13 /10/2023 only after I send a email I was informed of this. Thy ask me for my Bank details I send it. Know after 17 emails and 30 days past no response from them. I what my money back!

This complaint has a private attachment.

Incident date: 15 November 2023

Afrantha Jager rated the brand

29 November 2023

I did received my refund. But i will not buye from them ever again. The brand of product is not the probleme it is the service. Not replaying to messages and emails is not good business.

Would you buy again? No

3/10

This complaint was considered resolved.

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