Complaining on Complaints Book its easy and free. Your complaint will reach Smiley kids and will be visible on the platform, helping other consumers get more information before making a purchase decision. Make yourself heard on Complaints Book!
make a complaintYou can contact the brand by phone (011 826 2183) or via the following email [email protected]
Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.
Clicking the "Make a complaint" button will allow you to start your complaint, ensuring you always select the correct brand.
Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.
When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.