Is the brand Shoprite trustworthy?
Weak
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
4%
Solution Rate
20%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 32.7
2 Woolworths 25
3 Makro 24
...
Shoprite22.6
Retailers
Is this your company? Click here

Shoprite - Am complaining about a cake i bought today

Resolved
Continatia Sehlabela
Continatia Sehlabela filed the complaint
23 October 2024
I bought a cake at Bloemfontein middestad today when I get home I cut the cake to my family my 2 sons ate the cake the younger 1 complained about his stomach,I didn’t notice until he started vomiting my older my niece came and show me the cake is rotten and smelling I told her I bought the cake at Shoprite it can’t be, I had to cut and check my self only to find green things that shows that the cake is smelling,I want my money and I want Shoprite to know if something happened to my child I will blame the for everything if they do check their expired goods non of this will happen.
This complaint has a private attachment.
Incident date: 23 October 2024
This complaint was considered resolved.
Comments
This complaint has no comments yet.