How can I contact Shoprite?

You can contact the brand by phone (0800010709) or via the following email consumer@shoprite.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Shoprite | Complaints Book

Name: Shoprite
Rating: 20.6

Brand's performance

20.6

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

20%

Average Response Time

Solution Rate

20%

Average Ratings

20%

Customer Retention Rate

50%

Category ranking

Supermarkets - Large Retail

1 Woolworths 25

2 Spar 23.6

3 Shoprite 20.6

Retailers

0800010709
[email protected]

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Mukovhe

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Shoprite - Subsidy bread

Hi. I have a problem with shoprite thohoyandou venda plaza, o go there everyday wanting to buy the subsidy bread but it's always not there, when 1 enquires they tell us that they won't be baking the bread.

No resolution

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