How can I contact Shoprite?

You can contact the brand by phone (0800010709) or via the following email consumer@shoprite.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Shoprite | Complaints Book

Name: Shoprite
Rating: 32.0

Brand's performance

32.0

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

25%

Average Response Time

Solution Rate

28.6%

Average Ratings

30%

Customer Retention Rate

100%

Category ranking

Supermarkets - Large Retail

1 Pick n Pay 33.8

2 Shoprite 32

3 Woolworths 25

Retailers

0800010709
[email protected]

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Continatia Sehlabela

Featured

Shoprite - Am complaining about a cake i bought today

I bought a cake at Bloemfontein middestad today when I get home I cut the cake to my family my 2 sons ate the cake the younger 1 complained about his stomach,I didn’t notice until he started vomiting my older my niece came and show me the cake is rotten…

Resolved

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