How can I contact Sanlam?

You can contact the brand by phone (021 916-5000 ), via email life@sanlam.co.za, or at the following address: Sanlam Head Office 2 Strand Road Bellville, South Africa

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Sanlam | Complaints Book

Name: Sanlam
Rating: 1.5

Brand's performance

1.5

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

10%

Customer Retention Rate

Category ranking

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1 Pineapple Insurance 10

2 Bidvest Insurance 1.5

3 Old Mutual 1.5

...

Sanlam1.5

021 916-5000
Sanlam Head Office
2 Strand Road
Bellville, South Africa
[email protected]

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Akhona Kusasa

Featured

Sanlam - Death claim

I lost my dependent(uncle) on the 30th September 2033. I submitted my claim form on 05 October 2023. I recieved confirmations or acknowledgement emails and sms. They promised to call me and they never did. Then on the 09th October 2023,I made an effort…

No resolution

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