Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Domestic Appliance
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Samsung - Purchased a samsung galaxy a3 core for r 2299,90.

No resolution
2/10
Shahid Munshi
Shahid Munshi filed the complaint
11 November 2021
Purchased a phone for R 2299,90 unfortunately, when I returned to the office, I discovered alternative stores such as were selling the same device in the region of R 1300-R 1400. I can not understand why there is such a huge discrepancy in pricing. I spent almost R 1000 more if I had purchased elsewhere. What is the remedy for the consumer.
the phone was purchased at one of the jet stores along kingsway road maseru. pricing too high-
Incident date: 11 November 2021
Shahid Munshi
Shahid Munshi rated the brand
31 December 2021

I had no issues with the phone purchased only with the price I had paid for it compared to other stores

This complaint has been considered as not resolved.
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