Brand's performance
1.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
12.5%
Customer Retention Rate
0%
Category ranking
Domestic Appliance
Is this your company? Click here

Samsung - Number not valid

No resolution
Nhlokomo Majozi
Nhlokomo Majozi filed the complaint
9 June 2022
To whom it may concern I bought a cell phone on Friday 3 June 2022 and on Monday the 6 it keep on saying number not valid and I went to jet store and it only worked and again yesterday it repeat the same problem number not valid,and when i wake up to day it was working so today went to jet store to lodge another complaining and I told them the problem that keep on persisting they told me that because my phone today it working there's nothing they cam do about that ,they must see the problem for themselves I told them but you saw it the first time I came to lodge a complaint and it keeps on going so if I go back home and its happens again what must I do ,I plead for exchange but they didn't want to so I'm so stressed please help
Incident date: 9 June 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.