Brand's performance
1.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
12.5%
Customer Retention Rate
0%
Category ranking
Domestic Appliance
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Samsung - 404323

No resolution
Tumelo Salomane
Tumelo Salomane filed the complaint
16 October 2023
Good Day i brought Samsung A32 then the LCD stop working. the device was returned to takealot and then i was blamed that i damaged the device. Then i decided to fix it but currently the phone is defective charger point replaced flex i replaced but for a device i am paying fully. Please attend to this urgently as i no longer want the device i am sick and tired of the device and fighting i want full refund or device of my choice.take a lot is not reliable instead of helping me they want service provider to be part so they really not reliable i wish for better place then them. never trust take a lot.
Incident date: 6 October 2023
This complaint has been considered as not resolved.
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