Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
TV Channels
1 DStv 18.8
2 SABC 1.5
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SABC - Unhappiness about the language policy or preference

No resolution
Solly Sibiya
Solly Sibiya filed the complaint
24 October 2022
I would like to express my deepest disappointment about the SABC programmes when it comes to languages, you are prioritizing Zulu, Xhosa and Sotho languages, in most of your programmes. At least you dedicated a show for Venda (Muvhango), Tsonga (Giyani), Pedis (skeem sami) languages. When are you accommodating Swazi, and Ndebele people from Mpumalanga, and which show is dedicated to accommodate their languages. I once complaint about The Generations show, played on SABC for having only Xhosa's, Zulu and Sotho languages, and SiSwati and Ndebele are not being represented on that show, and that show is one of many examples that shows you that SiSwati and iSiNdebele are underrated. This is an unfair language treatment in a so-called democratic country. When are you planning to introduce a fair number of people who are representing the marginal groups into your SABC screens? It's disappointing to learn that languages are not treated the same in South Africa, You may also find that the reason that there are less actors and actresses who are Swazi and Ndebele speaking is because they know that there are limited/ no opportunities for them in the Market.

Furthermore, this act may be the reason people are not paying or taking your TV license seriously. The other reason is because you are playing old movies. I suggest that you introduce a SABC movies channel, and an SABC sports which is a true representation of our all our local sports, cause i bought that the Openview decoder and your so called SABC news is not available, SABC sports is not watchable is a mess, it televised desert car shows that a number of south africans are not intrested in, if you can study your audience you will know that south africans love soccer, rugby, cricket, volleyball, tennis, boxing, not desert racing cars, Haiboo!!. I think you guys are falling to conform with time.
Incident date: 24 October 2022
This complaint has been considered as not resolved.
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