Brand's performance
N/A
/100
No data
No data
Satisfaction Index over the past 12 months.
Category ranking
Ryobi Africa
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RYOBI - Unsatisfied with the quality

Resolved
8/10
Ishmael Tau
Ishmael Tau filed the complaint
12 April 2023
A month after I bought 2500W 4-STROKE PULL RYOBI GENERATOR it started giving me problems by starting and I took it back to the store for 3 months and the 03rd time they took it to the supplier but still it was not fixed and now they don't want to exchange or refund even after their clause states that they should. And on top of that the manager at that store is rude and his customer service is also poor
Incident date: 12 April 2023
Ishmael Tau
Ishmael Tau rated the brand
26 May 2023

It's good

This complaint was considered resolved.
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